FAQs

DELIVERY

Do you deliver to my area? Mr Perkins currently delivers online products to Eastern and Northern Sydney, Canberra and the ACT, and Melbourne. To confirm you are within our delivery area, please enter your postcode at checkout. See below for our delivery schedules and required lead times.

Can you deliver to my home, apartment, workplace? We can deliver to all physical addresses, however are unable to deliver to PO Boxes.

How will my delivery be packaged, is it insulated? In a bid to keep our waste & packaging as minimal as possible we deliver in non–insulated cardboard packaging only.

What if I’m not home? If you are not home and there is a safe place to leave your order you can let us know that it’s ok to do so, with any special instructions, in your order notes. Please note; it’s a great idea to leave us an esky if you will be out for a while. Especially in hot weather our products should not be left out of the fridge too long.

Can I pick-up my order from your store? Yes, we offer local pick-up from our Mr Perkins Bondi Beach store.

Can I change or update my order? It’s best to get in touch with us by email to see if changes are possible. We’ll do our best to make the changes if your order hasn’t already been dispatched.

DELIVERY SCHEDULE
SYDNEY
Tuesday – WEEKLY – Delivered between 5am – 11am OR 6pm – 9pm Orders to be placed before 12pm the Sunday prior
Thursday – WEEKLY – Delivered between 5am – 11am OR 6pm – 9pm Orders to be placed before 12pm the Tuesday prior

CANBERRA
Tuesday – WEEKLY – Delivered between 7:30am – 11am OR 6pm – 9pm Orders to be placed before 12pm the Sunday prior

MELBOURNE
Saturday – FORTNIGHTLY – Delivered between 8am – 3pm Orders to be placed before 12pm the Thursday prior

To allow us to prepare your product fresh for you, orders must be placed before 12pm, 2 days prior to the next delivery or in-store collection day

LET US KNOW IF YOU HAVE ANY SPECIFIC DELIVERY INSTRUCTIONS
Please note that if your product is not physically handed to you on delivery, it will be left at the front door unless special instructions have been given. Mr Perkins is not responsible for lost or stolen product, or for products that have been left un-refrigerated for an extended period of time, so please make sure you remember your scheduled delivery date.

CLEANSES


What’s in my Mr Perkins soup cleanse? Inside your pack, you’ll find six all-natural, fresh, wholesome and delicious soups and smoothies, packed with fibre. Our cleanses are small batch made, ensuring the highest quality and best taste. They’re also free from common irritants: wheat, gluten, dairy, casein and eggs.

What’s so special about soup, are there benefits? These soups are nutritional powerhouses, made from pure plant food, like vegetables, fruits, nuts, seeds & legumes. They’re loaded with vitamins and nutrients, and are high in fibre, calcium and protein. Soups are also known to keep you feeling full for longer than most meals, but are light on the digestive system and provide your body with easy to absorb fuel to keep you fighting fit.

When shouldn’t I cleanse? Cleansing is not for everybody. If you’re unsure if a soup cleanse is right for you, feel free to email our nutritionist or check in with your health practitioner for further advice. Generally, if you’re unwell, have a health condition, are pregnant or breastfeeding, we recommend you continue to eat whole foods, and use Mr Perkins Cleanses to supplement your diet, for a convenient nutrient boost. Cleanses are not suitable to those under the age of 18, as young bodies have increased nutritional needs while they’re working hard to grow and develop.

Ok, so how should I prepare? To get the best results during and after the cleanse, you should aim to wean yourself off some of your usual indulgences at least a few days before you start. It’s not essential, you’ll still feel great if you can’t avoid that wild weekend before getting started, but try to do what you can.
How long each of us needs varies greatly between individuals. Your regular lifestyle habits will affect the way you respond physically, emotionally and mentally during your cleanse.
If your usual diet consists of processed foods, non-organic animal products, alcohol, cigarettes or drugs, then you may want to take 5-7 days before you begin your cleanse. On the other hand, if your diet is mostly plant based, perhaps with organic animal protein and a glass of wine now and then, just a day or two might suffice. Tune into your body, listen to your needs, and then decide how long you think you’ll need.

Will I get hungry? Most people usually don’t feel hungry during a Mr Perkins soup cleanse, as there’s plenty of bioavailable and high-quality nutrients to fuel the body. Plus our soups are fibre rich and will help you to feel satiated. If you desperately need to chew or are feeling hungry – don’t deprive yourself, just choose wisely; have a cup of herbal tea or snack on some raw veggies, a punnet of blueberries, an apple, or some miso soup to assist you until your next soup or smoothie.

What if I get a headache? Headaches are normal and many people can experience them during any form of cleansing. Your body is mobilising toxins previously stored away, so drinking plenty of water will help to flush out your system. Take a rest, try a short meditation, or take a bath or shower – the negative ions in water are mood boosting, so you’ll feel considerably refreshed.

What if my energy gets low? Drinking plenty of filtered water and getting some fresh air will help lift energy levels. Remember, try to take it easy during your cleanse and get adequate amounts of sleep and relaxation; book a massage, try a gentle yoga class, enjoy a bath of Epsom salts.

Are there any other side effects I might experience? Every person is unique and responds differently to a cleanse. Fatigue and mild headaches are the most common symptoms that occur. However, you may also experience nausea due to a change in gastric secretions. Please get in touch with our nutritionist who is on standby if you have any concerns.

Can I exercise while on a Mr Perkins Cleanse? Again, everyone is different; some people feel they can still exercise, others can’t. Due to a restriction in calories and protein, we recommend only light physical activity. Walking, stretching, gentle forms of yoga and swimming are great ways of boosting circulation. For athletes looking to maintain their normal level of activity, supplementation with a high-quality protein may be necessary. If you are after a cleanse that is more suited to an active lifestyle; please email our nutritionist for personalised advice.

Will I loose weight? Mr Perkins Cleanses are not designed to promote sustainable weight loss. We’ve created this soup cleanse to allow you to kick start detoxification, promote digestive healing, boost immune function and flood your body with nutrients so that you can increase your vitality. However, the cleanse should leave you feeling lighter and more energetic.

Do you use any additives or sweeteners? We don’t believe in adding anything un-natural to our soups. Why mask the goodness of perfectly delicious veggies with sugar, table salt or preservatives? Our soups carry the flavours of the highest quality ingredients, herbs and spices, and are a truly perfect mixture: yummy, blissful and convenient.

I’m watching my sodium intake. Do you use any salt? We don’t like those commercial high sodium soups either! That’s why we use the highest quality unprocessed sea salt. It is an abundant resource of natural minerals and it helps to control the water levels within your body.

How do I come out of the cleanse? Breaking a cleanse can require a little planning. Make sure you have plenty of easily digestible, nourishing and delicious options available. Put some thought into how much and how often you should be eating – we can get a little over excited after three days of food fantasies, and overeating is common if not properly prepared; don’t overdo it. Ease your body back into eating solids. Need some guidance? Just consult our nutritionist — we’re here to help.

SOUPS


How should I store my soup? Your soup needs to be kept cold. Remove from cardboard packaging and immediately refrigerate. Some of your soups may split or solidify slightly in the fridge. If this happens, just add a little water, shake or stir well before consuming or heating. Once you open a product, you’ll need to consume it that day.

How do I reheat my soup? We recommend that you pour from the glass jar into a saucepan at medium heat until it reaches the desired temperature. Alternatively, you can submerge the glass jar into a pot of hot water for 10-15 minutes with the lid kept securely in place. But please be careful while handling the jar as it will get hot The glass jars, with lids removed, are microwave safe; however, we generally don’t encourage the use of microwaves.

Can I freeze my soup? Before freezing your soup, you will need to remove from the glass jar and place in a sealed, freezer-proof container.

Are the glass jars reusable? Please be responsible with your waste and reuse or recycle what you can. Our jars make gorgeous vases, great storage for pantry items, or storage for your home-cooked meals.

BONE BROTHS


What is a bone broth and why are they special? True bone broths are more than just a stock. We blanche, roast and simmer our bone broths for a minimum of 15 hours to extract as much goodness as possible. This low, slow cooking draws out the collagen, marrow, and other healing elements from the bones, including amino acids, minerals, glycine, and gelatin—which may help heal the gut and reduce inflammation.

What’s the best way to consume bone broth? Our bone broths are great served heated as they are or you can turn them into a nutritious soup by adding vegetable, whole grains, or lean protein.
To heat, we recommend that you pour from the glass jar into a saucepan at medium heat until it reaches the desired temperature. Alternatively, you can submerge the glass jar into a pot of hot water for 10-15 minutes with the lid kept securely in place. But please be careful while handling the jar as it will get hot The glass jars, with lids removed, are microwave safe; however, we generally don’t encourage the use of microwaves.

How should I store my bone broths? Your bone broth needs to be kept cold. Remove from cardboard packaging and immediately refrigerate. Some of your bone broths may split or solidify slightly in the fridge. If this happens, just add a little water, shake or stir well before consuming or heating. Once you open a product, you’ll need to consume it that day.
Can I freeze them? Before freezing your bone broth, you will need to remove from the glass jar and place in a sealed, freezer-proof container.